Support Center
Find answers to your questions and get help with our file converter. We're here to make your experience smooth and efficient.
Need Immediate Help?
Can't find what you're looking for? Contact our support team directly.
Contact SupportHelp Guides
Find step-by-step guides for converting files.
Getting Started
New to our file converter? Here's how to get started:
- Visit the home page
- Click "Choose Files" or drag files to the drop zone
- Select your desired output format
- Click "Convert Now" to start conversion
- Download your converted files
Format Support
Common input/output formats available:
- Images: JPG, PNG, WEBP, SVG
- Audio: MP3, WAV, OGG
- Video: MP4, WEBM, MOV
- Documents: PDF, DOCX, TXT
- Use the format selector to pick output
Troubleshooting
Common issues and their solutions:
- Refresh the page if conversion fails
- Check file size limits (usually 100MB max)
- Ensure your browser supports modern JavaScript
- Clear browser cache if experiencing issues
- Try a different browser if problems persist
Best Practices
Tips for best results:
- Keep file names short and simple
- Avoid extremely large files on mobile
- Use stable internet to load tools
- Close unused tabs for more memory
- Prefer modern browsers (Chrome, Firefox, Edge)
Frequently Asked Questions
Yes, our file converter is completely free to use with no hidden fees, subscriptions, or usage limits. You can convert as many files as you need without any cost.
Absolutely! All file processing happens directly in your browser using client-side technology. Your files never leave your device and are not uploaded to any servers, ensuring complete privacy and security.
We support a wide range of formats including documents (PDF, DOC, DOCX), images (JPG, PNG, GIF, WEBP), audio (MP3, WAV, FLAC), video (MP4, AVI, MOV), and many more. Check our Features page for a complete list.
File size limits depend on your browser's capabilities and available memory. Generally, files up to 100MB work well. For larger files, consider using a desktop application or splitting the file into smaller parts.
Yes! You can select multiple files at once and convert them in batch. This saves time when you need to convert several files to the same format.
No installation required! Our converter works entirely in your web browser. Just visit our website and start converting files immediately on any device with a modern browser.
Conversion speed depends on file size, format complexity, and your device's processing power. Large files or complex conversions may take longer. Ensure you have sufficient RAM and close other browser tabs for better performance.
Our converter works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience and performance.